Virtual Training Transformation for MCAWW
Adapting Professional Education During a Global Crisis
At the outset of the COVID-19 pandemic, the Mechanical Contractor’s Association of Western Washington (MCAWW) faced the urgent challenge of moving its in-person training programs—such as MPM-1, MSP, Introduction to HVAC, Next Level Leadership, and HVAC Engineering for Non-Engineers—to a virtual platform. I was brought on to spearhead this transition, working closely with MCAWW leadership, instructors, and subject matter experts to analyze and redesign the curriculum for effective online delivery. The existing programs, which ranged from four to ten half-day sessions, required substantial adaptation to ensure engagement, accessibility, and high-quality learning outcomes in a virtual setting.
To support this transformation, I also developed and delivered targeted virtual instructor training, preparing instructors—many new to online teaching—to facilitate interactive sessions using digital tools and best practices. The project demanded creative problem solving, continuous collaboration, and rapid turnaround; within a tight 16-month window, the team successfully piloted and delivered all core programs virtually without compromising educational standards.
This initiative not only enabled MCAWW to maintain its commitment to professional development during a time of disruption, but also set a new benchmark for the industry. Many of these remain active programs for MCAWW, offering greater accessibility and flexibility to participants. The experience stands as a testament to the value of partnership, innovation, and adaptability in the face of unprecedented challenges.